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Voice Mailbox Setup Instructions

The following instructions will help you to set up your new voice mailbox.

Please follow and complete all of the steps below to set up your new Passcode, Name Announcement, Personal and Busy Greetings:

Step 1: Call your system access number.
Step 2: Choose your language preference: For instructions in English, press 1. For instructions in French, press 2.
Step 3: Enter the temporary Passcode: 636363, then press #
Step 4: Decide your 6-10 digit Passcode: Enter it, then press #.
Step 5: To keep this Passcode, press 1. To change it, press 2.
Step 6: Record your Name Announcement, then press #.
Step 7: To keep this recording, press 1. To change it, press 2.
Step 8: Record your Personal Greeting, then press #.
Step 9: To keep this Personal Greeting, press 1. To change it, press 2.

Please complete the remaining steps to ensure your voice mailbox is properly set up.

Step 10: Record a Busy Greeting, then press #.
Step 11:

To keep this Busy Greeting, press 1. To change it, press 2.

 



Your new Passcode, Name Announcement, Personal and Busy Greetings are now set up!

Important Information to Remember:

  • Please use the voice mailbox set up number only to set up your new voice mailbox:

(613) 798-9698

  • Please follow and complete all of the steps outlined above to ensure proper set up of your new voice mailbox.



If you have any questions or concerns, please call our
User Support Line at (613) 798-1501,
Monday to Friday, 8am to 4:30pm.